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E-commerce · October 29, 2026 · 7 min

Selling on Trendyol & Hepsiburada: A Foreign Brand’s Guide

Turkey shops marketplace-first. Here is how to show up properly.

Turkish e-commerce is marketplace-first: Trendyol and Hepsiburada are where product discovery happens, the way Amazon dominates in the US or Germany. A foreign brand that launches only a D2C store in Turkey is invisible to most buyers.

What you need to sell

A Turkish legal entity (or an authorized local distributor/partner), tax registration, Turkish-language product content and local return logistics. Both platforms run onboarding checks; incomplete localization is the most common rejection reason.

Winning the buy box

Rankings inside the marketplaces respond to price competitiveness, shipping speed, stock reliability, review scores and content quality. Turkish product titles follow different search patterns than translated ones — native keyword work matters inside marketplaces just as much as on Google.

Marketplace + D2C, not versus

The pattern that works: marketplaces for discovery and volume, a localized D2C store for margin, retention and campaigns. Product feeds should sync from one catalog source so prices and stock never diverge.

Common mistakes

Machine-translated listings, ignoring installment payment expectations, treating Turkish reviews as an afterthought, and pricing without accounting for commission plus shipping subsidies. Each is fixable — before launch, cheaply; after a suspension, expensively.

Want this handled by a local team? See our e-commerce & marketplace service. Store setup, catalog feeds and buy-box strategy for Trendyol, Hepsiburada and D2C.

Frequently asked questions

Can a foreign company sell on Trendyol without a Turkish entity?

Generally you need a Turkish legal entity or a local authorized seller/distributor arrangement; Trendyol also operates cross-border programs for selected categories. The right structure depends on your category and volumes.

Which matters more in Turkey: my own store or marketplaces?

For discovery and early volume, marketplaces — that is where Turkish buyers search. Your own store earns better margins and owns the customer relationship. Mature setups run both from a single synced catalog.

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